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FULL SERVICE vs. INTERNET BROKERS.
 
In order to buy or sell shares you will have to open an account with a broker. So do you DIY on the internet for $25 a trade or pay $80 upwards depending on size of trade for full service.
 
For sure thousands of traders now use cheap internet broking. Internet brokers have a number of advantages in addition to substantial savings in transaction costs.Firms like COMSEC and SANFORD allow you to trade live on line and provide price, charts, news research analysis the absolute works. They make it easy to manage both your portfolio and your buy and sell orders, particularly if you are a prolific trader. They also provide extensive news, access to company announcements, financial information, data downloads, SMS price alerts, charting for free or fairly minimal cost. So why does anyone use a full service broker at all these days.
 
Nov 2003 Comsec now offer a stop loss service
 
Bill Newbie
Bill is new to trading has $100,000 and will trade 50 times in the year by which time he will have either done his money and retired hurt, or survived and will stick at it. 50 stocks in and out equals 100 transactions. Say $3000 with the internet guys and $10,000 with full service. So how do we justify the extra $7000?
 
Bill went full service, has a good broker who knows he is new. At the end of the year we look back. This is where his broker earned his money.
 
Broker Codes....Dodgy Stock PTY. chart looks good market depth looks good Bill is about to buy. Bills broker can see who is buying and who is selling, internet traders cannot...the guys with the really big bids under the actual trading price have in fact been selling in big volume all day.  Bill broker warns him the stock looks propped and bill has second thoughts. Later that afternoon the price starts to drop, the big bids all vanish into thin air and the stock loses 30% in the next two days. $1500 loss saved.
 
Local Knowledge...Dodgy stock2. Bill likes the look of XYZ there is lots of good news about it on the chat sites, but Bill's broker has been in the game for a long time and knows that two of XYZ's directors have been involved with a string of companies that have all boomed and bombed. Another $1000 loss saved.
 
Front line...Brokers are on the front line and spot opportunities as they arrive. They hear all the company announcements live over a speaker box. Bill doesn't expect his broker to trade for him but from time to time Bill's broker says have you looked at so and so. One day bills broker says look at XYZ's announcement it is really good but the market hasn't picked up on it yet. Bill jumps in quick and as a result makes $2000.
 
Placements and IPOs... Bills broking firm organises placements for a number of listed companies and handles several IPOs. Bill gets to buy shares in 2 of these placements at 20% discount to the market price and makes $3000.
 
Stop losses... Bill buys XYZ at 55c tells his broker I'm going out for the day if it falls to 52c get me out. Bill can't do that with the internet broker.
 
Experience....Bill is new and is going to try his luck trading warrants because that's the way to make big money fast. Bill's broker stops Bill from buying overpriced out of the money short dated warrants, tells him not to touch derivatives until he has done the ASX course, read some books and knows what he is doing. This saves Bill's financial arse and a flogging from his Mrs.
 
Specialist advice... When Bill does try derivatives there is an options specialist at the brokers who can assist Bill with complex strategies that he would never have understood because he's just not a maths guy. The Broker also has licenced financial planners.
 
Other factors
 
Speed.... if you are trying to bail out of a tanking stock or jump on a breakout, phone is faster than typing and confirming.
 
Internet downtime..... The big internet players are very good but there is the odd time when they or your ISP will go down and you can get stuck. There is a question as to whether the internet systems can handle the volume in a crisis like a crash.
 
Crossings..... HDR is bid 800,000 wanted at 72c and 900,000 for sale at 73c. With an internet broker if Bill wants to buy at 72c he has to go to the back of the queue. However Bill's  broker has an in house client who wants to sell so he crosses the sale and Bill jumps the queue and gets filled.
 
 
 
 
 
 

Bill Newbie's Cost Analysis

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This sheet is designed to assist you in deciding wether you need an internet of full service broker. It should be used in conjunction with the article on   http://voodoo_chook.tripod.com/links/id4.html

 

 

 

 

 

 

 

 

Full service

Internet

 

 

No of Trades

100

100

 

 

Approx cost per trade

100

30

 

 

 

 

 

 

 

Total brokerage

10000

3000

 

 

 

 

 

 

 

Additional Costs

 

 

 

 

Data Downloads

150

 

 

 

News Services

100

 

 

 

Professional tipster services

 

600

 

 

 

 

 

 

 

Total Cost

10250

3600

 

 

 

 

 

 

 

Broker Added Value

 

 

 

 

Broker codes

1500

 

 

 

Local knowledge

1000

 

 

 

Frontline action

2000

 

 

 

Access to placements

1500

 

 

 

Access to IPOs

1500 

1500

 

 

Monitoring trades while I am out

300

 

 

 

Experience

3000

 

 

 

Specialist advice

500

 

 

 

Tips

1500

 

 

 

Speed of execution

100

 

 

 

Off line time

 

 

 

 

 

 

 

 

 

Total added value recouped

12900

1500

 

 

 

 

 

 

 

 

 

 

 

 

RESULT

-2650

2100

 

 

 

 

 

 

 

 

 

 

 

If you would like a working Excel sheet of the above table please click the link below

click here to download file

HOW TO GET ON WELL WITH YOUR FULL SERVICE BROKER

 

  • Your broker probably won't admit it but will have four categories of client. A, GC, OC and PIA. A-List, Good Customer, Occasional Customer and Pain in the Arse 
  • A-list is really big money so unless you have $500,000 minimum, and $5,000,000, for the bigger guys forget A list. Big money does not guarantee you A-list. A-ist is big money PLUS being a decent sensible good person with a professional attitude. Idiots and bullshitters with big money still get filed under PIA

 

  • HOW TO get a GC rating.
  • Your broker makes money each time you trade so a regular customer, even if he makes small trades frequently, is a good earner for him.
  • Give clear concise order instructions. "Buy 50000 CNN at market", "Place a buy order for 50,000 CNN at 9c", these are good, short, sharp and concise. "I quite like the look of CNN"  is meaningless chat.
  • DO NOT RING UP FOR A CHAT. Your broker earns money when he executes a trade for you. If you want his opinion, research or input to make a trade cool, but keep it short and organize what questions you need answering. "I'm looking buying, XYZ market depth looks good but can you look at who's selling just to be sure it isn't being propped". "Do you know what has caused the increased volume in XYZ today". 
  • Know when he is busy.  If he is busy place your order and get the hell off the phone.  Keep non trading calls for after market or quiet times...... 12.30 to 2.00
  • Your broker may have a particular area of expertise, take full advantage of that. Do not expect your broker to know everything about every stock. There are over 3500.
  • If you have QUALITY information and research share it.  
  • If you ask him to use his discretion. For example on a large buy. "Buy me 500,000 XYZ over the next week at as good a price as you can under 50c". DO NOT WHINGE if you could have got them cheaper in hindsight because only Harry Hindsight gets it 100% right. YOU chose to delegate responsibility... You say thank you when works well and cop it sweet if it doesn't.
  • Be honest and don't bullshit. If you are new and only have $5000 to trade tell him. He will respect you for that and will know how to help you best.
  • Be decisive. Don't fanny around.

How do I find a good full service broker. 
 
  • Work out whether you are the type of person who wants to be with a big firm or prefers the more personal specialised boutique firm.
  • Work out whether you want to deal with someone local or big and international.
  • Are placements and IPOs important to you?
  • Make sure your individual client adviser has expertise in the type of stock you trade...this is what you pay higher fees for.
  • Make sure your client adviser suits your personality. If you are a methodical diligent mature investor don't pick the 22 year old gun spec daytrader for your adviser. If you are a chartist find a chartist adviser.
  • Ask around friends who trade for personal recommendations.
  • Talk to a couple of advisers before you make a decision.
  • Finally if you are looking for an adviser to actually trade for you he should be prepared to show you his own personal trading record. 

Full Service Brokers
 

INTERNET BROKERS
 
 
 

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